Privacy Policy

This Privacy Policy explains how Lombok Jalan Jalan collects, uses, and protects your information when you use this website.

Information We Collect

Information you provide directly

When you contact us via WhatsApp to ask a question or book a car rental or tour, you may share information such as your name, phone number, and trip details. That conversation happens on the WhatsApp platform and is subject to WhatsApp/Meta’s own privacy policy, not stored on this site’s servers.

Information collected automatically

This site may use Google Analytics, Google Tag Manager, and Google Ads to understand how visitors use the site and measure the effectiveness of our advertising. When active, these tools may collect data such as IP address, device and browser type, pages visited, and referring sources.

How We Use Your Information

Responding to inquiries and processing car rental or tour bookings
Scheduling pickups and coordinating trip details
Improving the website’s design and functionality
Measuring advertising campaign performance

We do not use your information for any purpose beyond those listed above.

Cookies

If the analytics or advertising features mentioned above are active, this site may use cookies to recognize your visits and collect usage data. You can set your browser to refuse cookies, though some site features may not work as intended.

We do not sell or rent your personal information to anyone. Information may be shared with third-party service providers — such as WhatsApp/Meta and Google — only as needed to provide the services described above.

Your Rights

In line with Indonesia’s Personal Data Protection Law (Law No. 27 of 2022), you have the right to access, correct, or request deletion of the personal data we hold about you. To make such a request, please contact us using the details below.

Children’s Privacy

This site is not directed at children under 18, and we do not knowingly collect personal data from children.

Changes to This Policy